Calendar & Bookings

The Calendar is where all your appointments live. It shows your team's full schedule side by side — one column per staff member — so you can see everyone's day at a glance and book new appointments in seconds.

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How the Calendar is laid out

When you open the Calendar you will see:

• A column for each staff member — each person has their own lane with their profile photo and name at the top
• Time slots running down the page — the interval (15, 30, or 45 min) is set in Settings → Calendar
• A red line showing the current time — so you always know where you are in the day
• Appointment cards — each card shows the client name, service, and time range
• A location filter at the top — switch between branches to see each location's calendar
• Navigation bar at the top — use Today, <, and > to move between days, or click the date to jump to a specific day

Navigating between dates

Use < and > to step one day at a time, Today to jump straight back to the current day, or click the date itself to open a date picker and jump to any day directly.

Text and calendar size adjustment

Click the magnifying glass icon in the top toolbar to open the Text Size panel and drag the Zoom slider to scale fonts, columns, and appointment cards across the Calendar — handy for touchscreen tablets or high-resolution POS terminals. See Settings → Appearance for details.

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The Cart

Clicking + Add opens the cart — used for selling products, memberships, or vouchers without booking an appointment first.

Barcode scanning for items

Click Scan Mode at the top of the cart to switch the search bar into a barcode scanner. Scan any product's barcode and it's added to the cart automatically — no need to search by name. Scan Mode works the same way in both the quick sale cart and the appointment checkout cart.

Expiry for memberships and vouchers, and VAT exemption

Memberships and vouchers added to the cart carry their own expiry duration and are VAT exempt — see Voucher & Membership Rules at Checkout for how expiry and VAT exemption work at the point of sale.

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Filtering by location & workspace switching

If your salon has multiple branches, you can switch between them using the Location Filter at the top of the Calendar.

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Booking a new appointment

To create an appointment, click on any empty time slot in a staff member's column. A booking panel will slide open on the right side of the screen.

Step 1 — Select a client

The left side of the panel shows your client list. You can:

• Search by name or phone number
• Select an existing client from the list
• Choose Walk-In Customer if the client is not registered
• Click Add new client to create a new profile on the spot

Once you select a client, their name, phone, and email will be confirmed on screen. You can click Change Client if you need to swap to someone else, or View [Client]'s Profile to open their full history.

Step 2 — Add services & assign staff

On the right side of the panel, click + Add service. A service picker will open showing all your available services with their price and duration.

• Tick the checkbox next to any service you want to add.
• You can select multiple services at once.
• Skill Tags & Specialization Matching: Stylists with relevant skill tags (such as Color Expert or Extensions Specialist) are highlighted, making it easy to match the client's service request to the right professional.
• Services show with their assigned color dot in this picker — see How to set the order and color of services below.
• Click Done when finished.

The selected services appear in the Appointment panel showing the time, duration, assigned team, and price.

Staff Split Delegation

A single service can be split across up to 6 team members — useful when more than one stylist contributes to the same service. Click the split icon on a selected service to open Split staff for [service]:

• Toggle between Fixed and Percent to divide by amount or by percentage.
• Click + Add staff to bring in another team member, up to 6 total.
• The split automatically divides the service's time, commission, and bill between the assigned staff according to their share.

Edit panel — editing a service

Click the edit icon on any selected service to open the Edit service panel, where you can change the assigned team member, start time, duration, service price, or apply a discount, or remove the service entirely with Delete.

Bundles

Bundles let you add a pre-configured group of services in one click. See Service Bundles for how to create and edit them.

Staff Restrict Alert

Services can be restricted to specific staff in Catalog → Services. If a receptionist tries to book a restricted service for a staff member it isn't assigned to, team members without that service show a small amber warning icon next to their name in the team member dropdown:

Depending on the restriction level set for that service:

• Warn — an amber alert is shown but the booking can still proceed.
• Strict — the booking is blocked until a properly assigned staff member is selected.

How to set the order and color of services

Service order and category color are configured in Catalog → Services. The order and color you set there is reflected everywhere services are shown or selected, in this priority: Bundles → Membership-included services → Service order.

Client Service to Team Member heart

You can mark a staff member as a client's preferred stylist for a specific service. Open the Edit service panel on a selected service and click the heart icon next to the team member field — this favorites that staff member for the service, separate from the report-favoriting heart used in Reporting.

Home Service appointments

Toggle Home Service on in the booking panel to mark the appointment as performed at the client's home or another off-site location instead of in the salon.

Step 3 — Save

Click Save. The appointment is created instantly and appears as a card on the calendar.

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Drag-and-drop appointment scheduling

Need to move a booking or swap stylists? You can use drag-and-drop right on the calendar:

• Click and hold any appointment card.
• Drag it up or down to change the time.
• Drag it sideways into another column to reassign it to a different staff member.
• Release to save. The appointment time and staff assignment update immediately.

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Booking multiple appointments side by side

You can book more than one appointment in a single session — useful when a client wants to see different specialists at the same time, or when you are scheduling a group.

All appointments are saved together and appear side by side on the calendar. This is ideal for:

• A client getting a haircut and a manicure simultaneously from different staff
• Booking a bridal party where multiple people need appointments at the same time
• Scheduling follow-up appointments while booking the current one

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Appointment card hover

Hover over any appointment card on the calendar to see a quick summary popup showing:

• The time range (e.g., 14:30 – 15:30)
• The current status badge (e.g., Scheduled)
• The client's name and phone number
• The service name, team, duration, and price
• Any appointment notes that have been added

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Editing an appointment & visual timeline

Click on an existing appointment card to open the Edit Appointment panel. It works the same as the booking panel — you can change the client, add or remove services, or update the time or Status.

Status Action Buttons

At the top of the edit panel you will see status action buttons:

Visual Activity Timeline

Inside the appointment sheet, the Activity Timeline displays an icon-based visual history of everything that happened with the booking — when it was created, rescheduled, marked arrived, started, or checked out.

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Appointment Notes

You can add notes to any appointment to share context with your team. Notes are visible wherever the appointment appears — on the calendar, in the hover popup, on the sale invoice, and on the client's profile.

Once saved, the note is shown:

• As a small note icon on the appointment card on the calendar
• In the hover popup when you hover over the card
• Inside the appointment panel
• On the printed sale invoice
• On the client's profile under their appointment history

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Staff breaks & coverage alerts

You can schedule staff breaks (such as lunch or rest breaks) on the calendar. If you attempt to book an appointment over a scheduled staff break, NxCut displays a coverage warning so you can reassign the booking or adjust the break time.

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The staff column menu

Clicking a staff member's name at the top of their column on the Calendar opens a menu for managing that staff member directly, without leaving the Calendar: Edit Shift, Archive, and reordering their column.

Day-by-day shift overrides & marking staff off

In addition to setting regular weekly schedules in Team Management, managers can adjust a staff member's working hours or mark them off for a single day directly from the Calendar column header.

Archiving a staff member from the Calendar

The same menu you use for Edit Shift also has an Archive option, so you can retire a staff member without leaving the Calendar. It archives them the same way as Archive on their card in Team Management — their column is removed from the Calendar but all past appointments and sales stay intact.

Reordering staff columns

Open the staff name menu at the top of a column and use the left/right arrow icons to move that staff member's column earlier or later among the others — handy for keeping your busiest stylists' columns together or matching the physical layout of your salon.

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Blocking time off

Need to mark a staff member as unavailable for a salon meeting, lunch, training, or maintenance? You can block out time without creating an appointment.

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After creating an appointment

Once an appointment exists on the calendar, click its card to open the Edit Appointment panel and manage it:

Checking out on the appointment day vs. the current day

If you're checking out an appointment on a day after it was created (for example, staff forgot to check a client out before closing), the sale date picker lets you choose which date the sale is recorded under. This requires Backdated / Credit Checkout to be turned on in Store Permissions, and only applies when the sale date isn't already today's date.

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Going to checkout from the calendar

Once a client's appointment is done, you can take payment directly from the calendar.

At checkout you can also add products, memberships, and vouchers to the bill — note that you can't check out with an unpaid balance if a membership or voucher is in the cart, since a client shouldn't be able to redeem sessions for services they haven't paid for yet.

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After checking out an appointment

Once a sale is complete, manage it from the Sale Details panel — click the appointment card, or find it in Sales → Sales Transactions:

Editing staff details after checkout without voiding

If the wrong staff member was credited for a service or tip, you don't need to void the whole sale to fix it. Open the Sale Details panel and use Reassign Staff from the ··· action menu to correct the assigned staff member — the bill and their commission update automatically, and the fix is reflected in all reports.

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Viewing a client's previous information from the Calendar

You don't need to leave the Calendar to check a client's history. When selecting a client in the booking panel, or from View [Client]'s Profile inside an appointment, the same client sheet used across NxCut opens with their appointments, sales, products, vouchers, memberships, and loyalty tabs — see Viewing a client's profile for a full walkthrough of the sheet.

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Quick reference